Privacy policy

We value your privacy.

Responsibility

Quoco Shop, located at Het Sterrenbeeld 25, 's-Hertogenbosch (The Netherlands), is responsible for the processing of personal data, as described in this privacy policy.

Contact details

Het Sterrenbeeld 25, 5215 MK 's-Hertogenbosch (The Netherlands). Rolf Hamers is responsible for the official data protection of Quoco Shop. You can contact him by sending an e-mail to support@quoco.shop

Personal data that we process

Quoco Shop processes your personal data because you make use of our services and/or because you provide your data to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- E-mail address
- Telephone number
- Information about your activities on our website
- Information about your surfing behaviour on various websites (e.g. because this company is part of an advertising network).

Special and/or sensitive personal data that we process

Our website and/or service has no intention of collecting information about website visitors under the age of 16. Unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to remain concerned about their children's online activities in order to prevent the collection of information without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at support@quoco.shop and we will delete that information.

The purpose of processing your personal data

Quoco Shop processes your personal data for the following purposes:
- To be able to call or e-mail you if this is necessary in order to perform our services.
- Quoco Shop analyses your behaviour on the website in order to improve the website and ultimately to tailor the range of products and services to your preferences.

Automated decision-making

Quoco Shop makes decisions on the basis of automated processing that have (substantial) consequences for individuals. By this we mean a decision that is taken by computer software or tools, without a real person (e.g. an employee of Quoco Shop) being part of the process.

How long we retain personal information

Quoco Shop does not retain your personal data longer than is strictly necessary to achieve the purposes for which your data are collected.

Sharing your personal information with third parties

Quoco Shop will share your personal details with third parties if this is necessary for the performance of the agreement and in order to comply with any legal obligation. We seal a processing agreement with companies that process your data because we have instructed them to do so in order to achieve the same level of security and confidentiality. Moving Mouse remains responsible for these processing operations. In addition, Quoco Shop shares your personal data with other third parties. We will only do this with your express permission.

Cookies or similar techniques we use

Quoco Shop only uses technical and functional cookies, and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical processing of the website and the user experience. Cookies ensure that your website works as intended and, for example, remember your preferences. Cookies also enable us to optimise our website. You can unsubscribe from cookies by setting your internet browser in such a way that it no longer stores cookies. You can also delete previously stored cookies in your browser settings.

View, modify or delete data

You have the right to view, edit or delete your personal data. In addition, you have the right to withdraw your possible consent for the data processing, to object to the fact that Quoco Shop processes your data or to have your data transferred to you. This means that you can request us to send you, or a specific organisation, a computer file containing all the stored personal data that we have about you or your organisation. You can request inspection, correction, deletion or file transfer by sending an e-mail to support@quoco.shop. To ensure that your request has been made by you, we ask that you enclose a copy of your proof of identity, including your passport photo. To protect your privacy, MRZ (Machine Readable Zone), passport number and BSN should be in black. We will respond to your request as soon as possible (at least within 4 weeks). Finally, you can always submit a complaint to the national supervisory authority, the Personal Data Authority. This can be done by clicking on this link.

How we secure personal information

Quoco Shop takes the security of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized consent, unwanted disclosure and unauthorized modification. If you feel that your information is not stored securely or there are indications of misuse, please contact us via live chat or via support@quoco.shop.